Our Guarantee

We have been selling fine products by mail for almost fifty years. For most of that time, our guarantee has been the very best and strongest in the mail order business.
 
“As our customer, you are entitled to be satisfied.” But if the item is worn out, or abused, what we are able to do for you may be limited.

Exception: We limit our guarantee on electronics (including watches), clothing and clothing accessories for a period of ninety (90) days.

Returns and Exchanges
Call our customer assistants at 800-255-9034 for instructions on how to exchange or return an item. For proper credit, ship items prepaid and insured to:

Russell's For Men Returns
2900 S. 26th St.
Rogers AR  72758-8571

Enclose your packing slip and all original packaging and inserts, noting the reason for return on the back, and whether you prefer a replacement, exchange or credit.

Errors
Descriptive, typographic or photographic (on occasion prototype samples are photographed and production models may vary slightly, only the newest versions are shipped) errors are subject to correction. We reserve the right to limit quantities ordered.

For any questions regarding our Guarantee or returns, please use our Contact Us form.